News (138)

We're Making News

Exciting new services. Awards and recognitions. New clients, business partners and employees. You'll find details on those topics and many others here on our News page. To access our press releases, just click on the links below.

The people at BusinessVoice have built an industry-leading company simply by talking to callers on hold. BusinessVoice is a Toledo-based Point-Of-Entry Marketing agency that provides On Hold Messaging and other services to 6,000 client locations throughout the United States. And, once again, they’ve been recognized for their creative approach to on hold marketing.

Jerry Brown, founder and president of Toledo-based BusinessVoice, was elected Vice President of the On Hold Messaging Association at the OHMA's annual meeting earlier this month. Brown will serve a one-year term as Vice President, while continuing to serve as the chairman of the OHMA's marketing committee.

The OHMA is an international organization founded to expand awareness of the On Hold Messaging industry; to promote ethical and professional business practices; to assist independent On Hold Messaging agencies in the development of their businesses; and to enhance the relationship between member agencies and their clients through education, self-regulation, and service and support excellence.

Brown founded BusinessVoice in 1989, and has since emerged as one of the industry's true innovators, developing application-driven services and operational systems that now serve as models for other providers. The agency's offerings have grown to include additional audio marketing services, such as Web Audio Messaging and Point-of-Purchase Audio Marketing, as well as Web Site Design and Development.

BusinessVoice is celebrating its 15th year as an audio marketing agency. The agency provides comprehensive services to thousands of clients throughout North America.

Monday, 02 February 2004 19:00

BusinessVoice Scores A Pair Of Addys

The audio marketing agency BusinessVoice was recognized Thursday night, February 19th at the Advertising Club of Toledo's annual ADDY Awards ceremony. The agency accepted an ADDY for an On Hold Messaging production it created for Lyons Truck Parts of Chicago. The BusinessVoice entry was also honored with the only Judges' Choice Award in the electronic category.

"Winning the Judges' Choice award again is very special," said BusinessVoice president Jerry Brown. "It's an award that acknowledges our work as unique and effective enough to stand out from all the other electronic entries...and as marketers, we work every day to help our clients stand out from the crowd."

BusinessVoice Creative Director Scott Greggory wrote and served as the voice talent for the winning entry. Mike Cleveland was Audio Engineer on the project.

Tuesday, 30 December 2003 19:00

BusinessVoice Wins The Communicator

Audio marketing agency BusinessVoice has been recognized once again for creative achievement as a winner in the 2003 Communicator Awards Audio competition. The agency received an Award of Distinction in the category of “Audio Productions” for its work on behalf of Toledo Towing and Recovery. BusinessVoice Creative Director Scott Greggory wrote and voiced the winning production. Troy Montgomery served as Audio Engineer.

The Communicator Awards is an international competition that recognizes outstanding work in the communications field. Entries are judged by industry professionals who look for work that serves as a benchmark for the industry. There were 1,079 entries in this year’s competition.

Thursday, 30 October 2003 20:00

BusinessVoice Teams With Molloy, LLC

Toledo-based audio marketing agency BusinessVoice is pleased to announce a partnership with Molloy, LLC, a business development group in Union City, New Jersey. Proponents of "The Language of Commitment," principal Dan Molloy and his team help front-line employees coordinate action between themselves and buyers by using language that creates a measurable difference. "Once the Language of Commitment is rooted in your organization," says Molloy, "you can start to improve the effectiveness of your conversations with clients and prospects, and, more often than not, those conversations result in the desired action and commitment."

"Dan has developed a very unique and effective program which I endorse," said BusinessVoice president Jerry Brown. "We are working with Molloy, LLC to roll out this program to our clients who would most benefit. Increasing sales through the effective use of powerful language is what BusinessVoice has always been about. Toward that end, Dan and I have a shared vision and commitment."

To learn more about The Language of Commitment, visit

The Catholic Diocese of Toledo unveiled their new Web site earlier this month. Designed and built by BusinessVoice, the new site "captures the essence of the diocese's role in the lives of Catholics throughout Northwest and west central Ohio," according to the editors of the Catholic Chronicle.

Considering the demographics of area Catholics and their need to access information easily and efficiently, diocesan officials view the new Web site as one of their primary communication tools.

The site was designed and built by BusinessVoice designer Lisa Matthews. Linda Domme served as Project Manager. Visit the site at

Tuesday, 01 July 2003 20:00

Brown Elected VP of Advertising Club

BusinessVoice founder and president Jerry Brown has been elected Vice-President of the Advertising Club of Toledo. He will serve a one-year term, overseeing the organization's many programs and assisting specific committees as necessary.

"I want to do everything I can to promote the local marketing and advertising community, and help to make it even more successful," said Brown. "There are so many talented people working in Toledo advertising. It's going to be a lot of fun working with them even more closely."

The Advertising Club of Toledo is a nonprofit organization consisting of advertising and marketing professionals dedicated to the betterment of advertising and the community in which it exists. ACT members are involved in the creation and production of advertising, public relations, audio and video, and other marketing communications materials.

Monday, 02 June 2003 20:00

BusinessVoice Wins One Show Award

Toledo-based audio marketing agency BusinessVoice won a Merit Award at the 25th annual One Show Awards in New York City last month. The agency was one of only 12 winners in the newly established "Innovative Marketing" category.

Billed as "advertising's most prestigious awards show," The One Show attracts the world's leading agencies. This year, approximately 13,000 entries were submitted; 114 received one of the top awards of a Gold, Silver or Bronze "Pencil," while 408 received a Merit Award. BusinessVoice was the only agency in Ohio to be recognized.

BusinessVoice's winning entry was an On Hold Messaging production it produced for Toledo Towing. Creative Director Scott Greggory wrote and voiced the production. Troy Montgomery served as Audio Engineer.

BusinessVoice is very pleased to announce that, in its fiscal year ending March 31, 2003, the agency enjoyed a 46% increase in sales bookings over the previous fiscal year.

Despite a lackluster economy, an increasing number of companies continued to see the benefits of the agency's audio marketing services, which include On Hold Messaging, Web Audio Messaging, and Point-of-Purchase Audio Marketing.

"An increase as substantial as 46% shows the real value and effectiveness of our services," said BusinessVoice Sales Manager Bruce Bryan. "Even when corporate budgets are shrinking, companies are able to justify the need for the type of audio marketing we provide."

Friday, 28 February 2003 19:00

BusinessVoice Expands Client Service Team

Award-winning audio marketing agency BusinessVoice has added new members to its Client Services team.

Alison Johnson has joined the agency as Installation Coordinator. Her primary responsibilities include the coordination of equipment delivery and installation, as well as the remote delivery of On Hold Messaging productions via telephone lines to clients throughout the United States.

Cheryl Evans is the agency's newest Client Service Representative. In addition to assisting clients with their questions, she participates in both shipping and order fulfillment, while providing proactive client assistance through the BusinessVoice CASSE program and post-install review process.

Wednesday, 01 January 2003 19:00

Exciting Studio Updates at BusinessVoice

In order to better serve clients and local advertising agencies, BusinessVoice has updated its audio production facilities.

"We've always been on the cutting edge of On Hold Messaging production," said BusinessVoice engineer Mike Cleveland, "but with this new equipment, we can now provide the highest quality voiceover recording for any type of project. This new gear makes us as good as any studio in the country."

"This is an exciting update for our clients and potential clients," said Jerry Brown, BusinessVoice president. "It allows us to provide them with an even higher quality audio product at a very competitive rate. We're hoping area agencies that might normally take their audio work out of town will now come to us."

Additions to the audio marketing agency's studios include a new Neumann U-87 microphone, an Avalon Vacuum Tube EQ/Preamp, a CalRec EQ/Preamp and a Universal Audio1176 Limiting Amplifier.

To book a recording session at BusinessVoice or for more details, please call 419/473-9000.

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